Customer understands that all forms of payment methods for deposits are nonrefundable, once the reservation has been made. Any cancellation made after the reservation has been made will result in the forfeiture of the all deposit fee(s) paid. The client can postpone or apply the payment to any move service needed in the next calendar year. There is no penalty to postpone your move within 72 hours of the reserved move date. Carrier also reserves the right to pick up within 48 hours of the reserved time frame to allow for delays caused by act of God such as severe weather or other uncontrollable circumstances. Our Company has a 99% satisfaction rate for meeting our timelines and we are dedicated to the highest level of service.